Terms of service

Terms of Service

DAVES TECH OASIS

Last updated: September 2026

Welcome to DAVES TECH OASIS. These Terms of Service govern your use of our website and your purchase of products from us.

By accessing our website, creating an account, placing an order, or purchasing a product from DAVES TECH OASIS, you agree to these Terms of Service.

Please read them carefully before using our website or placing an order.


1. About DAVES TECH OASIS

DAVES TECH OASIS is a retail and online technology store offering phones, tablets, computers, accessories, and other consumer electronics.

Throughout these Terms, the words “we,” “us,” “our,” and “DAVES TECH OASIS” refer to DAVES TECH OASIS.

The words “you,” “your,” and “customer” refer to anyone accessing our website or purchasing our products.


2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or illegal activities.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Submit false or misleading information.
  • Use another person’s payment information without authorization.
  • Copy, reproduce, or commercially exploit our website content without permission.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.


3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.

However, certain product characteristics may vary slightly, including:

  • Screen appearance and photography;
  • Packaging;
  • Manufacturer specifications;
  • Available colours;
  • Accessories included;
  • Product availability.

For pre-owned, used, refurbished, or open-box products, any disclosed cosmetic condition or product-specific information forms part of the product description.

If you have questions about a product before purchasing, we encourage you to contact us.


4. Product Availability

All products are subject to availability.

A product being displayed on our website does not guarantee that it will remain available until checkout.

We reserve the right to:

  • Limit quantities purchased;
  • Correct inventory errors;
  • Remove products from our website;
  • Cancel an order where a product is unavailable.

If we cancel a paid order because the product is unavailable, we will provide the applicable refund.


5. Prices

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, typographical errors, or incorrect product information.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.


6. Orders

When you place an order, you are making a request to purchase the selected product.

An order is not considered fully accepted until payment has been successfully confirmed and/or we have confirmed the order.

We reserve the right to cancel or decline an order where there is:

  • Suspected fraud;
  • Incorrect or incomplete customer information;
  • Payment issues;
  • Inventory limitations;
  • An obvious pricing or listing error;
  • Any other legitimate reason affecting our ability to fulfil the order.

Where payment has already been received for a cancelled order, the applicable refund will be processed.


7. Payment

We accept the payment methods displayed at checkout.

You confirm that:

  • You are authorized to use the payment method provided;
  • The information supplied is accurate;
  • The transaction is legitimate.

We may use third-party payment processors to securely process transactions.

We do not knowingly store complete payment card details on our own systems where payment processing is handled by a third-party payment provider.


8. Delivery & Shipping

We deliver to locations supported by our available delivery services.

Delivery times displayed on our website are estimates and may be affected by:

  • Courier delays;
  • Weather;
  • Traffic;
  • Public holidays;
  • Incorrect delivery information;
  • Customer unavailability;
  • Circumstances outside our reasonable control.

The customer is responsible for providing an accurate delivery address and reachable contact information.

Once an order has been handed to the designated delivery service, delays caused by the courier may be outside our direct control.


9. Inspection Upon Delivery

For high-value electronic products, we strongly recommend inspecting your package and product immediately after delivery.

Where practical, customers should record an opening/unboxing video showing the condition of the package and product.

If your product arrives damaged, incorrect, or incomplete, contact us as soon as possible and provide supporting photos or videos.

This does not remove any rights or remedies available to you under applicable law.


10. Returns & Refunds

Our returns and refund process is governed by our Returns & Refund Policy, which forms part of these Terms of Service.

Please review that policy before purchasing.

Returns must meet the applicable conditions stated in our Returns & Refund Policy.

Please do not send products back without first contacting us and receiving return instructions.


11. Used, Pre-Owned & Refurbished Products

Where a product is described as used, pre-owned, refurbished, open-box, or otherwise not brand-new, the product may have characteristics consistent with its stated condition.

This may include:

  • Cosmetic marks;
  • Minor scratches;
  • Signs of previous use;
  • Non-original packaging;
  • Battery health that differs from a new product;
  • Accessories that differ from the original manufacturer package.

Any specific condition disclosed on the product page or communicated before purchase forms part of the product description.

Customers should review the product description carefully before completing their purchase.


12. Warranty & Product Issues

Where a product comes with a DAVES TECH OASIS warranty, manufacturer warranty, or other stated warranty, the applicable warranty terms will apply.

Unless expressly stated otherwise, a warranty does not cover damage caused by:

  • Accidents;
  • Liquid or moisture;
  • Physical damage;
  • Unauthorized repairs;
  • Improper use;
  • Modification or tampering;
  • Negligence;
  • Normal wear and tear.

Warranty coverage may require inspection and verification before a repair, replacement, or other resolution is provided.


13. Device Accounts & Personal Data

Customers purchasing phones, tablets, computers, or other devices are responsible for removing their personal accounts and information before returning a product.

This includes, where applicable:

  • Apple ID/iCloud;
  • Google accounts;
  • Samsung accounts;
  • Microsoft accounts;
  • Activation locks;
  • Device passwords;
  • Personal files and information.

We are not responsible for personal information left on a device after it has been returned to us.


14. Intellectual Property

All content on the DAVES TECH OASIS website, including where applicable:

  • Logos;
  • Brand names;
  • Product descriptions;
  • Graphics;
  • Photographs;
  • Videos;
  • Website design;
  • Text;
  • Other original materials

is owned by or licensed to DAVES TECH OASIS and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit our original content without our prior written permission.

Third-party trademarks, logos, and product names remain the property of their respective owners.


15. Customer Reviews & Submitted Content

If you submit a review, photograph, video, testimonial, comment, or other content to DAVES TECH OASIS, you confirm that:

  • You have the right to submit the content;
  • The content is not fraudulent or misleading;
  • The content does not unlawfully infringe another person’s rights.

By submitting content, you grant DAVES TECH OASIS permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, fraudulent, abusive, offensive, or otherwise inappropriate.


16. Third-Party Services

Our website may use third-party services, including payment processors, delivery companies, analytics providers, advertising platforms, and other technology providers.

Your use of those services may also be subject to the third party’s own terms and policies.

We are not responsible for independent third-party services that are outside our reasonable control.


17. Website Accuracy & Availability

We aim to keep our website available and accurate, but we do not guarantee that:

  • The website will always be available;
  • Every product listing will always be error-free;
  • All information will always be current;
  • The website will be free from technical interruptions.

We may temporarily suspend, modify, or update the website for maintenance, security, technical, or business reasons.


18. Limitation of Liability

To the extent permitted by applicable law, DAVES TECH OASIS will not be responsible for losses that are indirect, incidental, or consequential and that arise from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.


19. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include:

  • Natural disasters;
  • Government actions;
  • Public emergencies;
  • Major network or infrastructure failures;
  • Courier disruptions;
  • Strikes;
  • Security incidents;
  • Power or telecommunications disruptions;
  • Other circumstances beyond our reasonable control.

We will make reasonable efforts to communicate significant disruptions affecting your order.


20. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on our website with a revised “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.


21. Governing Law

These Terms shall be interpreted in accordance with the laws applicable in Nigeria.

Where a dispute cannot be resolved directly between DAVES TECH OASIS and the customer, the parties may pursue the remedies and dispute-resolution procedures available under applicable Nigerian law.


22. Contact Us

If you have questions about these Terms, an order, a product, or any issue relating to your purchase, please contact DAVES TECH OASIS through the contact details provided on our website.

DAVES TECH OASIS

Phones • Computers • Gadgets • Accessories

We appreciate your business and are committed to providing a transparent and reliable shopping experience.